Effective Date: October 15, 2025
Website: https://shormiesbeauty.com

At Shormies, we want you to be happy with your purchase. If you’re not completely satisfied, our Return and Refund Policy outlines the process for returning or exchanging items.

1. Returns

• Items may be returned within 7 days of delivery, provided they are unused, unopened, and in original packaging.
• Certain items such as cosmetics, personal care, and beauty products cannot be returned for hygiene reasons unless defective.

2. Refunds

Once your return is received and inspected:

• Approved refunds will be processed to your original payment method within 5–10 business days.
• Shipping costs are non-refundable unless the return is due to our error or a defective product.

3. Exchanges

We only replace items if they are defective or damaged. To exchange an item, please contact us within 48 hours of receiving your order.

4. Non-Returnable Items

• Gift cards
• Sale or clearance items
• Opened or used products

5. How to Request a Return

To initiate a return, please email us at info@shormiesbeauty.com with:

• Your order number
• Product name(s)
• Reason for return

Our support team will provide further instructions and return address details.